http://news.slashdot.org/article.pl?sid=09/04/15/1930234
If you have Road Runner or any other Time Warner service, please take a bit of time to call up any of their support numbers, get a real person on the phone, and tell them that if they bring those caps to your area, you will be dropping their service for a competitor like Verizon FiOS/DSL.
I have done this. I have Road Runner Internet service at my apartment in Troy, and when I heard that they wanted to roll out this new capping plan to a wider area, I called up and asked them if they were planning on bringing it to my area. This was a few months ago, but they said “no, we have no plans of that right now.” With these recent mentions of them wanting to roll it out more, I think I’m going to call again and check, and this time more strongly let them know that if they bring it here, I will instantly be giving my business to Verizon for FiOS, or even going for their slower DSL service (if FiOS isn’t here yet). I really urge everyone to do the same.
Time Warner and other cable companies have always advertised their Cable Broadband services as “always-on, unmetered/unlimited access” yet now want to introduce these obscene caps because apparently more people actually wanted to use the unlimited access they were duped into buying. Think about all of the people who have been paying this flat rate for their service for years, and maybe watch a lot of youtube and other streaming video, maybe even for-pay subscription services. Would you want to pay for something like a MLB.com subscription and then have to pay your ISP even more/month just because you want to enjoy the subscriptions you’re paying for? I thought not.
I don’t understand why they’re doing this, it would almost certainly hurt them in the long run. With FiOS making major advances in the markets that Time Warner is in (home phone, cable TV and Internet access), this is pretty much giving Verizon the business on a silver platter. To get this new “unlimited, no really this time” access from TW, they are going to want $150/month. That’s over three times what I’m paying now. Their caps are going to start really low, I think the article above mentions the details ($20 or so/month for 10GB. seriously).
Even if you’re not a TW/RR customer (or any of their affiliate ISPs) and you think this is a bad idea, find a sales number for a local TW-affiliated ISP. Ask them about this, and tell them that you will not ever get their home broadband service as long as this is their plan. US broadband access is already far behind that of western Europe and east Asia, and this is another few steps back. Verizon is actually finally bringing real competition to the US broadband market by marching into territories firmly held by RR, Optimum Online (Cablevision), Comcast, RCN and others, and my proverbial hat goes off to them for doing so. These government granted monopolies are what have kept the state of US broadband so far behind, and this latest move by TW is merely the status quo.